Case Manager - Specialised Insurance

305

Sydney, Australia
Not specified; generous discounts; annual incentiv...
Fully remote
Extensive customer service experience
Empathetic approach to injured workers
Strong communication and rapport building skills
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • The company fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • Employees benefit from flexible work arrangements including up to 3 days of remote work per week after month three.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Generous discounts; Annual incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Empathetic approach to injured workers
  • Strong communication and rapport building skills

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Ability to work strategically and creatively

Key Requirements

  • Extensive customer service experience
  • Allied health or disability support experience (advantageous)
  • High level of empathy and resilience

Work Rights

Not specified

Tailored Resume

Cover Letter