Senior Manager, It Service Management

Integer

Base: not specified; bonus/equity: cash-based ince...
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10 years of itsm experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
** Integer seeks a Senior Manager for IT Service Management to oversee ITSM practices grounded in ITIL best practices, ensuring governance, incident management, and data integrity. The ideal candidate should possess extensive experience in ITSM, strong leadership skills, and a background in SOX compliance. **

Job Summary

  • The role requires owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
  • Candidates will lead SOX IT General Controls audit readiness, defining evidence standards and ensuring ongoing control effectiveness.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of designated holidays.

Matching Summary

Match Score: 75

** Integer seeks a Senior Manager for IT Service Management to oversee ITSM practices grounded in ITIL best practices, ensuring governance, incident management, and data integrity. The ideal candidate should possess extensive experience in ITSM, strong leadership skills, and a background in SOX compliance. **

Salary

Base: Not specified; Bonus/Equity: Cash-based incentive program; Benefits: Comprehensive medical, dental, vision, 401(k) match

Skills & Requirements

Must-have

  • 10 years of ITSM experience
  • Strong ITIL v3 or v4 knowledge
  • SOX ITGC audit readiness leadership
  • Incident Change Problem management oversight
  • CMDB and data governance expertise

Nice-to-have

  • ITIL Managing Professional certification
  • Experience with large-scale IT modernization
  • Executive communication and facilitation skills
  • Partnering with Internal Audit teams
  • Calm credible authority in high-risk forums

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • Minimum 10 years in IT Service Management or IT Operations
  • Demonstrated experience with SOX ITGCs and regulated controls

Work Rights

Not specified

Tailored Resume

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