Senior Customer Success Area Lead (digital/ Tableau)
Salesforce
$123,100 - $227,000 annually; not specified; time ...
Customer success plans
Prevent attrition and drive solutions
Internal relationship enhancement
The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts
Job Summary
The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts.
Collaborate with internal Sales, Customer Success account leadership, and investment teams to strategically prioritize customer retention and mitigate attrition.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Matching Summary
The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts.
Salary
$123,100 - $227,000 annually; Not specified; Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program
Skills & Requirements
Must-have
Customer Success Plans
Prevent attrition and drive solutions
Internal relationship enhancement
Salesforce product suite proficiency
Data analysis using Tableau
Nice-to-have
AI CRM leadership
Workforce transformation
Agentic era focus
Trailblazer mindset
Trusted advisor relationships
Key Requirements
5+ years in Sales, Customer Success, or related fields
Proficiency in Salesforce Marketing Cloud or Tableau