Field Service / Support Technician

ETM Inc

Tucson, AZ, United States
Onsite
Electrical and mechanical troubleshooting
Onsite and telephonic customer support
Installation and repair of surveillance systems
Teledyne FLIR Unmanned Integrated Solutions is a leading provider of advanced detection and surveillance systems for federal, state, and local agencies

Job Summary

  • Teledyne FLIR Unmanned Integrated Solutions is a leading provider of advanced detection and surveillance systems for federal, state, and local agencies.
  • The Field Service/Support Technician role involves traveling to client locations to install, maintain, troubleshoot, and repair equipment while providing customer training and support.
  • Employees are expected to work responsibly with minimal supervision and contribute to resolving technical issues to ensure customer satisfaction and system uptime.

Matching Summary

Teledyne FLIR Unmanned Integrated Solutions is a leading provider of advanced detection and surveillance systems for federal, state, and local agencies.

Skills & Requirements

Must-have

  • Electrical and mechanical troubleshooting
  • Onsite and telephonic customer support
  • Installation and repair of surveillance systems
  • Travel up to 25% domestic and international
  • Use of diagnostic tools and equipment
  • Valid driver’s license with clean record

Nice-to-have

  • Strong English communication skills
  • Secondary language skills in Spanish or Arabic
  • Ability to adapt to fluctuating work schedule
  • Experience with SAP software
  • Team collaboration and customer rapport

Key Requirements

  • Previous field service or automotive technician experience preferred
  • Knowledge of electronics, electro-mechanical or IT troubleshooting
  • Valid driver’s license with clean driving record
  • Ability to obtain a passport for occasional international travel
  • Able to lift 55lbs and stand up to 8 hours daily
  • U.S. citizenship, national, permanent resident, or eligible for export control license

Work Rights

Must be US citizen, national, permanent resident, or eligible for export control license

Tailored Resume

Cover Letter