Pre-sales Engineer

SHIELD AI TECHNOLOGIES PTE. LTD.

Singapore, Singapore
Not specified (assumed hybrid based on client-facing role and technical support demands).
4+ years total experience
3+ years client-facing presales
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SHIELD AI Technologies Pte. Ltd. is seeking a Pre-sales Engineer in Singapore to serve as a trusted advisor and technical expert for clients. This role involves maintaining client relationships, supporting solution implementation, and providing technical consultancy, with a strong emphasis on customer satisfaction and effective communication

Job Summary

  • The Pre-sales Engineer acts as a trusted advisor and expert in SHIELD's solutions, maintaining strong client relationships from pre-sales through post-sales implementation.
  • You will drive the Proof of Concept (POC) process end-to-end, customizing demos to match specific client use cases while collaborating with internal teams for technical support.
  • This role requires fluency in Mandarin Chinese to effectively communicate with Chinese-speaking stakeholders and serve as the primary technical face of the company.

Matching Summary

Match Score: 85

SHIELD AI Technologies Pte. Ltd. is seeking a Pre-sales Engineer in Singapore to serve as a trusted advisor and technical expert for clients. This role involves maintaining client relationships, supporting solution implementation, and providing technical consultancy, with a strong emphasis on customer satisfaction and effective communication.

Skills & Requirements

Must-have

  • 4+ years total experience
  • 3+ years client-facing presales
  • HTTP JavaScript RESTful APIs JSON OAuth SQL
  • SDK implementation knowledge
  • POC end-to-end ownership
  • Mandarin Chinese proficiency

Nice-to-have

  • White glove service delivery
  • Strong customer focus mindset
  • Fast-paced environment adaptability
  • Feature request prioritization advocacy

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • Minimum 4 years total experience
  • Minimum 3 years in B2B software presales or support
  • Proficiency in spoken and written Mandarin Chinese

Work Rights

Not specified

Tailored Resume

Cover Letter