Customer Service Executive

BAN TECK HAN ENTERPRISE CO PTE LTD

Singapore, Singapore
First level customer support
Phone and email communication
Sales order processing
The role involves providing first-level support and quality customer service to key clients via phone and email

Job Summary

  • The role involves providing first-level support and quality customer service to key clients via phone and email.
  • Employees must act as a liaison to expedite requests between customers and multiple production locations.
  • Success requires effective collaboration with internal departments to process sales orders and changes.

Matching Summary

Match Score: 85

The role involves providing first-level support and quality customer service to key clients via phone and email.

Skills & Requirements

Must-have

  • First level customer support
  • Phone and email communication
  • Sales order processing
  • Internal department collaboration
  • Complaint resolution skills

Nice-to-have

  • Liaison between customers and production
  • Expedient problem solving
  • Inside sales team collaboration

Key Requirements

  • Experience in customer service
  • Ability to resolve complaints expediently
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter