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Accenture is seeking a Digital Content Management Specialist with 7 to 11 years of experience in marketing operations, specifically in content management. The role focuses on managing online warranty programs, ensuring website operations, processing claims, and providing support to stakeholders.
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Job Summary
The role oversees the administration and continuous improvement of online warranty programs for Pennzoil, Quaker State, and Rotella across the United States and Canada.
Candidates must ensure seamless website operations, effective claims processing, and efficient inventory management while providing exceptional support to end users.
This position involves collaborating with IT and project teams to migrate warranty sites to the Company platform and generating regular performance reports for stakeholders.
Matching Summary
Match Score: 75
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Accenture is seeking a Digital Content Management Specialist with 7 to 11 years of experience in marketing operations, specifically in content management. The role focuses on managing online warranty programs, ensuring website operations, processing claims, and providing support to stakeholders.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Manage warranty program websites
Process warranty claims accurately
Coordinate with IT teams on migration
Generate performance reports
Maintain webstore and catalog
Nice-to-have
Strong analytical skills for trends
Experience with inventory systems
Effective communication abilities
Adaptability to evolving requirements
Key Requirements
Bachelor's degree in Business Administration or related field
Minimum 3 years experience in warranty program management
Proficiency with content management systems and reporting tools