Customer Care Consultant

PropertyGuru

Hybrid
Proactive customer engagement
Resolve customer issues
Understand products and services
Proactively engage with customers through various channels to provide assistance, address inquiries, and ensure a positive customer experience

Job Summary

  • Proactively engage with customers through various channels to provide assistance, address inquiries, and ensure a positive customer experience.
  • Investigate and resolve customer issues or complaints promptly and effectively, demonstrating empathy and professionalism in all interactions.
  • PropertyGuru offers hybrid flexible working, a holistic rewards package, multi-directional career development, and inclusive benefits like equal paternity leave.

Matching Summary

Proactively engage with customers through various channels to provide assistance, address inquiries, and ensure a positive customer experience.

Skills & Requirements

Must-have

  • proactive customer engagement
  • resolve customer issues
  • understand products and services
  • solicit customer feedback
  • develop educational materials

Nice-to-have

  • empathy and professionalism
  • strong problem-solving abilities
  • attention to detail

Key Requirements

  • Commitment to customer satisfaction
  • Strong problem-solving capacity
  • Close attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter