Deal Desk Analyst - Human Resources Outsourcing (hro)

ADP

Maitland, United States
Hybrid
Collect and review peo applications
Manage and validate client data
Structure peo deals in crm
This is a highly customer centric, engaging, and instrumental role in driving early-stage customer success within the Human Resources Outsourcing (HRO) organization

Job Summary

  • This is a highly customer centric, engaging, and instrumental role in driving early-stage customer success within the Human Resources Outsourcing (HRO) organization.
  • You will serve as a trusted advisor to Sales teams and work directly with Clients in their post-sales onboarding and transition to ADP.
  • Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Matching Summary

This is a highly customer centric, engaging, and instrumental role in driving early-stage customer success within the Human Resources Outsourcing (HRO) organization.

Skills & Requirements

Must-have

  • Collect and review PEO applications
  • Manage and validate client data
  • Structure PEO deals in CRM
  • Perform due-diligence and analysis
  • Gather and review new hire packets
  • Facilitate problem resolutions
  • Work independently to meet KPIs

Nice-to-have

  • Ownership mindset and customer priority
  • Curiosity and high ethical standards
  • Interpersonal and relationship management
  • Creative solutions to sales issues

Key Requirements

  • 3-5 years business operations experience
  • Customer success/onboarding operations experience
  • Strong Excel, CRM, MSWord, PowerPoint skills
  • Ability to work in fast-paced environment

Work Rights

Not specified

Tailored Resume

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