Ensure that all activities and duties are carried out in full compliance with regulatory requirements, ABSA Operational Risk Framework and internal ABSA Policies and Standards
Job Summary
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, ABSA Operational Risk Framework and internal ABSA Policies and Standards.
Support the end-to-end processing and maintenance of retail assets products such as SME products, loans, cards, overdraft, excesses (including assessment and disbursement of retail loans, new/renewal of overdraft, handling of insurance renewal and expired securities, Bancassurance, vetting for KYC compliance, customer file tracking and filing, monitoring and control of account in excess) as offered by the Bank from an operational perspective.
Drive and monitor goals and objectives of team; Build and develop a team that enables them to execute their role; Perform People Manager functions such as Recruitment Talent management Mentoring and coaching Performance management and development Training and development Reward and recognition Management of team reporting to them.
Matching Summary
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, ABSA Operational Risk Framework and internal ABSA Policies and Standards.
Skills & Requirements
Must-have
Retail assets products processing
End-to-end processing
Operational risk and standards
Customer service standards
Lending policies and procedures
Nice-to-have
Empowering Africa's tomorrow
Career development portal
Customer obsession
Embrace change
Key Requirements
Minimum 5 years relevant experience or 8 years bank related experience