It-supporter Med Stærkt Servicegen Hos Pwc Hellerup

PwC Sweden

Hellerup, Denmark
Onsite
Experience with it support via phone
Knowledge of microsoft m365
Familiarity with servicenow ticket systems
PwC Sweden is seeking an experienced IT Supporter for their Hellerup office, focusing on providing high-quality technical assistance to employees across Denmark. The ideal candidate will have a strong background in IT support, familiarity with helpdesk systems, and excellent problem-solving skills

Job Summary

  • The role involves providing technical application support for over 3,200 employees across Denmark using Windows 11, Microsoft M365, and Apple iPhones.
  • Candidates must possess several years of experience in IT support via telephone, ticket systems, and physical presence while adhering to ITIL principles.
  • The position offers a dynamic team environment within PwC's IT department, requiring fluency in both Danish and English along with a relevant IT education.

Matching Summary

Match Score: 85

PwC Sweden is seeking an experienced IT Supporter for their Hellerup office, focusing on providing high-quality technical assistance to employees across Denmark. The ideal candidate will have a strong background in IT support, familiarity with helpdesk systems, and excellent problem-solving skills.

Skills & Requirements

Must-have

  • Experience with IT support via phone
  • Knowledge of Microsoft M365
  • Familiarity with ServiceNow ticket systems
  • Understanding of ITIL principles
  • Fluency in Danish and English

Nice-to-have

  • Interest in AV equipment and video meetings
  • Ability to learn new applications quickly
  • Experience with global collaboration
  • Strong problem-solving skills
  • Service-minded attitude in dynamic environment

Key Requirements

  • Several years of IT support experience
  • Relevant IT education (e.g., IT Supporter or Datatekniker)
  • Fluent Danish and English communication skills

Work Rights

Not specified

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