Customer Banking Specialist - Melton

CommBank

Melton, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a Customer Banking Specialist for their Melton branch, who will engage with customers to provide comprehensive banking solutions and exceptional service. The role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a busy retail environment. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Melton Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** CommBank is seeking a Customer Banking Specialist for their Melton branch, who will engage with customers to provide comprehensive banking solutions and exceptional service. The role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a busy retail environment. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in career growth
  • Improving financial wellbeing
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter