Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable
Job Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
This role supports the Waterworks customer group by working with sales associates to determine the best products and solutions and ensuring personalized customer service.
Ferguson offers comprehensive benefits including health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and inclusive enhancements.
Matching Summary
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
Salary
Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, and more
Skills & Requirements
Must-have
Customer service through timely quotations
Accurate sales order processing
Use of CRM and phone systems
Ability to lift up to 50lbs
Coordinate deliveries for customers
Respond quickly to customer needs
Nice-to-have
Experience in plumbing or trades
Upselling skills
Highly motivated and customer service oriented
Ability to build relationships
General digital literacy including Microsoft Office
Ability to learn product knowledge quickly
Ability to work in fast-paced environment
Key Requirements
0-3 years sales or customer service experience preferred