Customer Satisfaction Representative

AMES Nissan

Medford, OR, US
Base: $20.00-$22.00; bonus/equity: not specified; ...
Not specified (potentially hybrid or onsite based on locations provided)
Strong communication skills
Attention to detail and sense of urgency
Basic computer skills
The Customer Satisfaction Representative position at AMES Nissan focuses on enhancing customer satisfaction by acting as a liaison between the dealership and customers. The role entails addressing customer concerns, developing improvement initiatives, and tracking satisfaction metrics, all while promoting a culture of innovation and transparency. ###

Job Summary

  • The role serves as a key liaison between the dealership and customers to ensure concerns are addressed promptly.
  • Employees will lead customer satisfaction improvement initiatives and follow up with customers within 48 hours.
  • The company offers competitive pay, medical/dental/vision plans, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

The Customer Satisfaction Representative position at AMES Nissan focuses on enhancing customer satisfaction by acting as a liaison between the dealership and customers. The role entails addressing customer concerns, developing improvement initiatives, and tracking satisfaction metrics, all while promoting a culture of innovation and transparency. ###

Salary

Base: $20.00-$22.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Strong communication skills
  • Attention to detail and sense of urgency
  • Basic computer skills

Nice-to-have

  • Warranty Claims experience
  • Collections experience
  • Team player with positive attitude

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter