Customer Operations Engineer (it-administration)

KLA

Dresden, Germany
Not specified; not specified; competitive total re...
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Windows server installation and configuration
Remote customer support delivery
Software performance monitoring and troubleshooting
** KLA is seeking a Customer Operations Engineer for their Dresden office, responsible for providing customer support and managing software installations. The ideal candidate will have a degree in IT, experience with Windows and Linux server systems, and strong communication skills, with opportunities for professional development in a supportive and diverse work environment. **

Job Summary

  • The role involves acting as the first point of contact for customers to provide professional and solution-oriented support for OVALiS software.
  • Responsibilities include installing software solutions at customer sites, monitoring stability, and supporting the rollout of new releases and patches.
  • KLA offers a competitive total rewards package including flexible working hours, mobile work options, and German language courses for international colleagues.

Matching Summary

Match Score: 75

** KLA is seeking a Customer Operations Engineer for their Dresden office, responsible for providing customer support and managing software installations. The ideal candidate will have a degree in IT, experience with Windows and Linux server systems, and strong communication skills, with opportunities for professional development in a supportive and diverse work environment. **

Salary

Not specified; Not specified; Competitive total rewards package including lunch vouchers and fresh fruits

Skills & Requirements

Must-have

  • Windows Server installation and configuration
  • Remote customer support delivery
  • Software performance monitoring and troubleshooting
  • Fluency in English written and spoken

Nice-to-have

  • SQL server experience
  • Docker or Kubernetes container technologies
  • Linux system administration skills
  • German language knowledge
  • Customer-oriented problem solving

Key Requirements

  • Degree in IT or comparable subject area
  • Experience with Windows Server systems
  • English fluency required

Work Rights

Not specified

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