Customer Service Representative

Stone House Animal Hospital

Smyrna, GA, United States
Competitive pyy; performance bonuses available; no...
Part-time, onsite
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Stone House Animal Hospital is seeking a part-time Client Service Representative to enhance client interactions and manage front-desk operations in a veterinary environment. The ideal candidate should possess strong communication and organizational skills, with a passion for providing exceptional client service

Job Summary

  • The role supports front-desk operations at an AAHA-accredited veterinary practice committed to high-quality patient care.
  • Responsibilities include managing client communications, scheduling appointments, triaging inquiries, and processing billing transactions.
  • The company offers tailored development programs, competitive pay, and comprehensive benefits including health insurance and paid time off.

Matching Summary

Match Score: 75

Stone House Animal Hospital is seeking a part-time Client Service Representative to enhance client interactions and manage front-desk operations in a veterinary environment. The ideal candidate should possess strong communication and organizational skills, with a passion for providing exceptional client service.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Greet clients warmly and ensure positive experience

Nice-to-have

  • Prior customer service experience in veterinary setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Empathy when dealing with upset clients
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Must be able to lift up to 40 pounds independently

Work Rights

Not specified

Tailored Resume

Cover Letter