Chanel is seeking a Retail Operations Specialist for maternity cover, focusing on the Fragrance & Beauty division across the BenSca region. The role involves optimizing boutique operations, driving performance metrics, and ensuring exceptional client service through regular engagement with teams in Sweden, Denmark, and the Benelux countries
Job Summary
Coordinate and support all aspects of boutique operations, ensuring optimal service delivery and alignment with brand standards.
Set up and analyze key performance indicators (KPIs) to identify optimization levels.
Drive the end-to-end forecasting process for new campaigns, collaborating closely with boutique teams to fine-tune projections and ensure buy-in.
Matching Summary
Match Score: 85
Chanel is seeking a Retail Operations Specialist for maternity cover, focusing on the Fragrance & Beauty division across the BenSca region. The role involves optimizing boutique operations, driving performance metrics, and ensuring exceptional client service through regular engagement with teams in Sweden, Denmark, and the Benelux countries.
Skills & Requirements
Must-have
Coordinate boutique operations
Analyze key performance indicators
Support new retail software deployment
Drive end-to-end forecasting process
Manage inventory and stock accuracy
Monitor carrier performance and costs
Nice-to-have
Passion for operational excellence
Strong analytical mindset
Solution-oriented mindset
Pedagogical communication style
Key Requirements
Bachelor’s degree in business, strategic-, retail buying/merchandising or equivalent experience/education
Experience within a similar role, preferably within the Fragrance & Beauty retail industry
Experience and knowledge in retail systems such as POS, product forecasting and inventory management
Good Knowledge of Microsoft Office applications, specifically MS Excel