Analyst Lead, Service Delivery Management

Worldpay (FIS)

Not specified; not specified; competitive salary m...
Bachelor's degree in business or related field
Strong verbal and written communication skills
Experience with fis systems and treasury environment
This role manages the service side of client relationships for Premier Integrity clients, including escalations and production support oversight

Job Summary

  • This role manages the service side of client relationships for Premier Integrity clients, including escalations and production support oversight.
  • The position involves conducting service value reviews, managing billing issues, and acting as an escalation point between clients and the request desk.
  • FIS offers a competitive salary, a modern international work environment, and opportunities for professional education and personal development.

Matching Summary

This role manages the service side of client relationships for Premier Integrity clients, including escalations and production support oversight.

Salary

Not specified; Not specified; Competitive salary mentioned

Skills & Requirements

Must-have

  • Bachelor's degree in business or related field
  • Strong verbal and written communication skills
  • Experience with FIS systems and Treasury environment

Nice-to-have

  • Previous experience working in a Treasury environment
  • Technical knowledge of contracts and legal documents
  • Strong organizational and negotiation skills

Key Requirements

  • Bachelor's degree in business or equivalent
  • Good working knowledge of FIS systems
  • Ability to analyze and solve problems

Work Rights

Not specified

Tailored Resume

Cover Letter