Contractror: Tech On Point Support Engineer (m/w/d)

Eli Lilly and Company

Bad Homburg vor der Höhe, Hessen, Germany
Onsite
It tickets in servicenow
Knowledge articles
Mobile contract management
Eli Lilly and Company is seeking a Tech On Point Support Engineer for an 18-month contract position based in Bad Homburg, Germany. The role involves managing IT service tickets, optimizing IT infrastructure solutions, and supporting digital media technology, requiring strong communication skills in both English and German

Job Summary

  • At Lilly, we unite caring with discovery to make life better for people around the world.
  • The Tech On Point Support Engineer will be responsible for creating and editing IT tickets, managing knowledge articles, and controlling costs within Lilly Purchase to Pay Policies.
  • The role also involves processing employee IT entry/exit/change requests, supporting IT projects, and advising IT Business Partners on infrastructure solutions.

Matching Summary

Match Score: 80

Eli Lilly and Company is seeking a Tech On Point Support Engineer for an 18-month contract position based in Bad Homburg, Germany. The role involves managing IT service tickets, optimizing IT infrastructure solutions, and supporting digital media technology, requiring strong communication skills in both English and German.

Skills & Requirements

Must-have

  • IT Tickets in ServiceNow
  • Knowledge Articles
  • Mobile contract management
  • Microsoft 365 knowledge
  • Client/Server applications
  • Network topologies

Nice-to-have

  • Social competence
  • Digital media creation
  • Continuous improvement
  • Team player
  • Process understanding

Key Requirements

  • Completed degree or comparable education
  • Good English and German skills
  • Microsoft 365 knowledge
  • Client/Server application understanding
  • Operating system knowledge (Windows, iOS)
  • Network topology knowledge
  • IT Service Management (ITIL) basis

Work Rights

Not specified

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