Servicenow Administrator

DXC Technology UK

Quezon City, Philippines
Not specified; not specified; competitive compensa...
Hybrid
3-5 years servicenow experience
Itsm module expertise (incident, problem, change)
Workflow and flow designer configuration
The role involves ensuring stable day-to-day operations of ServiceNow instances across DEV, TEST, and PROD environments

Job Summary

  • The role involves ensuring stable day-to-day operations of ServiceNow instances across DEV, TEST, and PROD environments.
  • Candidates will provide Level 2 support for incidents and manage change requests following strict governance policies.
  • DXC Technology offers competitive compensation, professional growth opportunities, and a collaborative inclusive workplace culture.

Matching Summary

The role involves ensuring stable day-to-day operations of ServiceNow instances across DEV, TEST, and PROD environments.

Salary

Not specified; Not specified; Competitive compensation and benefits

Skills & Requirements

Must-have

  • 3-5 years ServiceNow experience
  • ITSM module expertise (Incident, Problem, Change)
  • Workflow and Flow Designer configuration
  • UI Policies and Business Rules setup
  • Update set migration management
  • Level 2 incident resolution skills

Nice-to-have

  • Agile/SDLC delivery model experience
  • Strong analytical and communication skills
  • Continuous learning mindset
  • Collaboration with developers and stakeholders
  • Process improvement proposal capability

Key Requirements

  • Bachelor's degree in relevant field or equivalent
  • 3-5 years hands-on ServiceNow platform experience
  • Solid experience with ServiceNow ITSM modules

Work Rights

Not specified

Tailored Resume

Cover Letter