Customer Service Executive

DYNACAST (SINGAPORE) PTE. LTD.

Singapore, Singapore
Not specified; not specified; not specified
Not specified
Process orders accurately in system
Coordinate with production and logistics
Monitor order status proactively
Dynacast (Singapore) Pte. Ltd. is seeking a Customer Service Executive to manage customer inquiries and order processing, ensuring efficient coordination with production and logistics. The ideal candidate should possess relevant experience and strong communication skills to enhance customer relationships

Job Summary

  • The role involves managing customer inquiries and processing orders to ensure seamless order management within a global manufacturing leader.
  • Candidates will coordinate closely with production, planning, and logistics teams to achieve timely order fulfillment and delivery.
  • The position requires maintaining accurate records and preparing reports on orders, forecasts, and delivery performance to support operational efficiency.

Matching Summary

Match Score: 75

Dynacast (Singapore) Pte. Ltd. is seeking a Customer Service Executive to manage customer inquiries and order processing, ensuring efficient coordination with production and logistics. The ideal candidate should possess relevant experience and strong communication skills to enhance customer relationships.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Process orders accurately in system
  • Coordinate with production and logistics
  • Monitor order status proactively
  • Maintain accurate records and reports
  • Support customer meetings and follow-ups

Nice-to-have

  • Strong interpersonal and negotiation skills
  • Detail-oriented multitasking ability
  • Enhance service quality focus

Key Requirements

  • Diploma or Degree in Business or Supply Chain Management
  • Minimum 3 years of relevant experience in Customer Service or Order Management
  • Proficiency in Microsoft Office and basic ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter