Base: $32,000; bonus/equity: not specified; benefi...
Fully remote
Fluent english communication skills
Microsoft office proficiency
3+ years customer service experience
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Ansbach, Germany
Job Summary
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Ansbach, Germany.
The position requires processing complex beneficiary data, managing Primary Care Manager updates, and ensuring strict adherence to HIPAA confidentiality standards.
Candidates will receive a base salary of $32,000 plus an annual foreign service premium of $3,500 for working in Germany.
Matching Summary
This role supports active-duty military members and their families by providing essential TRICARE enrollment and education services in Ansbach, Germany.
Salary
Base: $32,000; Bonus/Equity: Not specified; Benefits: Annual foreign service premium of $3,500
Skills & Requirements
Must-have
Fluent English communication skills
Microsoft Office proficiency
3+ years customer service experience
HIPAA compliance knowledge
Ability to work independently
Nice-to-have
Experience with TRICARE Overseas Program
Familiarity with MHS Genesis system
Background in military healthcare delivery
Presentation and briefing skills
Self-starter attitude
Key Requirements
High School diploma or GED
U.S. Citizenship required
SOFA/Command-Sponsored dependent status
Eligible for ADP IT III clearance
3+ years customer service experience
Work Rights
Must have U.S. citizenship and SOFA/Command-Sponsored dependent status