Supervisor Entertainment

Sesame Place Philadelphia

Philadelphia, Pennsylvania, US
Resolve guest concerns
Ensure team courtesy
Provide show direction
Responsible for providing exemplary service and ensuring Entertainment Standards are met, including resolving guest concerns and investigating recurring issues

Job Summary

  • Responsible for providing exemplary service and ensuring Entertainment Standards are met, including resolving guest concerns and investigating recurring issues.
  • Oversee the performance and productivity of all location team members and assistant supervisors, while enforcing safety procedures and complying with grooming guidelines.
  • Ambassadors will enjoy a fun, fast-paced environment, great teammates, FREE park admission, discounts on park admission, food, merchandise, and scholarship opportunities.

Matching Summary

Responsible for providing exemplary service and ensuring Entertainment Standards are met, including resolving guest concerns and investigating recurring issues.

Skills & Requirements

Must-have

  • Resolve guest concerns
  • Ensure team courtesy
  • Provide show direction
  • Monitor team hours
  • Practice safe work habits

Nice-to-have

  • Passion for customer service
  • Anticipate guests’ needs
  • Positive team atmosphere
  • High level of hospitality

Key Requirements

  • Minimum 3 months leadership experience
  • High School Diploma preferred
  • General theatrical operation knowledge
  • Valid driver's license for parade floats
  • Flexible availability
  • Ability to work in extreme weather

Work Rights

Not specified

Tailored Resume

Cover Letter