Develop and implement plans to improve customer satisfaction
Service Corp is seeking a Combo Locations General Manager in Midland, TX, to oversee multiple funeral home locations, focusing on business management, financial performance, and people development. The ideal candidate will have extensive industry experience, strong leadership skills, and a commitment to enhancing customer satisfaction
Job Summary
Provide guidance and direction to location leadership in order to effectively and profitably manage the business, finances, marketing, customer growth, and people resources.
Develop a strong, trusting, empowered, and reliable team by understanding team members career aspirations and providing assignments to develop skills.
Assure the location’s operating practices comply with applicable federal & state regulations and Company policies, and assure safety, quality control, and compliance standards are adhered.
Matching Summary
Match Score: 85
Service Corp is seeking a Combo Locations General Manager in Midland, TX, to oversee multiple funeral home locations, focusing on business management, financial performance, and people development. The ideal candidate will have extensive industry experience, strong leadership skills, and a commitment to enhancing customer satisfaction.
Skills & Requirements
Must-have
Financial and Business acumen
Manage costs in a disciplined manner
Develop and implement plans to improve customer satisfaction
Foster a sense of ownership in the location
Manage location management at multiple locations
Nice-to-have
Professional interpersonal skills
Cultural sensitivity and tactfulness
Encourage profitable case volume growth
Key Requirements
High School Diploma or equivalent required
Applicable state Funeral Director licensure required
At least eleven (11) years industry experience
At least six (6) years experience managing people
At least six (6) years experience managing budgets