Care Management Associate, Engagement Hub

CVS Health

Remote
Base: $18.50 - $38.82; bonus/equity: eligible for ...
Effective communication skills
Strong customer service skills
Ability to manage multiple priorities
The Engagement Outreach Hub Care Management Associate supports comprehensive coordination of healthcare services through telephonic outreach

Job Summary

  • The Engagement Outreach Hub Care Management Associate supports comprehensive coordination of healthcare services through telephonic outreach.
  • This role involves direct member outreach and engagement, facilitating case assignment, and connecting members to care managers.
  • CVS Health offers a comprehensive mix of pay and benefits, investing in the wellness of colleagues and their families.

Matching Summary

The Engagement Outreach Hub Care Management Associate supports comprehensive coordination of healthcare services through telephonic outreach.

Salary

Base: $18.50 - $38.82; Bonus/Equity: Eligible for bonus; Benefits: Comprehensive and competitive benefits

Skills & Requirements

Must-have

  • Effective communication skills
  • Strong customer service skills
  • Ability to manage multiple priorities

Nice-to-have

  • Bilingual (Spanish) preferred
  • Experience in healthcare field
  • Flexibility to work nights and weekends

Key Requirements

  • 2 - 4 years’ experience in healthcare
  • High School diploma or equivalent
  • Familiarity with basic medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter