Warranty Manager

afa'afea

Casablanca, MA, 20600
On-site
Warranty claim lifecycle management
Compliance with oem policies
Warranty cost control
The Warranty Manager is responsible for leading and optimizing all warranty operations, ensuring accurate claim processing, compliance with OEM policies, cost control, and high customer satisfaction

Job Summary

  • The Warranty Manager is responsible for leading and optimizing all warranty operations, ensuring accurate claim processing, compliance with OEM policies, cost control, and high customer satisfaction.
  • The role acts as a key interface between workshops, dealers, technical teams, and the OEM to drive warranty performance and continuous improvement.
  • We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions.

Matching Summary

The Warranty Manager is responsible for leading and optimizing all warranty operations, ensuring accurate claim processing, compliance with OEM policies, cost control, and high customer satisfaction.

Skills & Requirements

Must-have

  • Warranty claim lifecycle management
  • Compliance with OEM policies
  • Warranty cost control
  • KPI definition and tracking
  • Process management
  • Stakeholder management

Nice-to-have

  • Sustainable transport solutions
  • Next-gen technologies
  • Collaborative teams
  • Continuous improvement
  • Teamwork and motivation

Key Requirements

  • 3-5+ years in warranty/aftersales
  • Bachelor's degree in Engineering/Business
  • Experience managing dealer networks
  • Strong analytical and financial understanding
  • Advanced Excel / reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter