Customer Support Consultant - Guarding Services

Probe Group

Essendon Fields, Victoria, Australia
Not specified; not specified; benefits include unl...
24/7 contact center availability
12-hour shift capacity
Reliable commute to essendon fields
The role involves providing critical support to the Guarding Services team by handling customer service, administrative tasks, and email communications

Job Summary

  • The role involves providing critical support to the Guarding Services team by handling customer service, administrative tasks, and email communications.
  • Candidates must be available for a rostered 24/7, 365-day contact center environment including nights, weekends, and public holidays.
  • Successful applicants will receive one week of paid full-time training and access to mental health platforms and everyday savings benefits.

Matching Summary

The role involves providing critical support to the Guarding Services team by handling customer service, administrative tasks, and email communications.

Salary

Not specified; Not specified; Benefits include unlimited mental health platform and everyday savings via Flare

Skills & Requirements

Must-have

  • 24/7 contact center availability
  • 12-hour shift capacity
  • reliable commute to Essendon Fields

Nice-to-have

  • customer-obsessed problem solver
  • eagerness to grow and learn
  • resilient under pressure

Key Requirements

  • Current Citizenship, Residency, or Full time work rights
  • Availability to work 38 hours per week
  • Supply 2 recent work referees
  • Complete prepaid Fit 2 Work National Criminal History Check

Work Rights

Must hold current Citizenship, Residency, or Full time work rights

Tailored Resume

Cover Letter