Customer Project Coordinator

ABB

New Berlin, WI, US
Not specified; benefits: health, life & disability...
Hybrid (in office 1-3 days/week)
4+ years customer care experience
Sap erp system proficiency
Order to cash process management
ABB is seeking a Customer Project Coordinator for their New Berlin, WI location, who will be responsible for order management, customer communication, and ensuring a positive customer experience. This hybrid role requires strong problem-solving abilities, proficiency in ERP systems (preferably SAP), and a customer-oriented approach

Job Summary

  • This role is responsible for managing the complete Order to Cash process while ensuring a world-class customer service experience for key accounts.
  • Candidates must demonstrate the ability to influence action across internal functions and resolve critical issues with urgency using tools like SAP and SalesForce.
  • The position offers a hybrid work model in New Berlin, WI, requiring 1-3 days in the office per week alongside comprehensive benefits including health insurance and 401k contributions.

Matching Summary

Match Score: 85

ABB is seeking a Customer Project Coordinator for their New Berlin, WI location, who will be responsible for order management, customer communication, and ensuring a positive customer experience. This hybrid role requires strong problem-solving abilities, proficiency in ERP systems (preferably SAP), and a customer-oriented approach.

Salary

Not specified; Benefits: Health, Life & Disability, 401k, ESAP, 11 paid holidays, Vacation based on tenure

Skills & Requirements

Must-have

  • 4+ years customer care experience
  • SAP ERP system proficiency
  • Order to Cash process management
  • Strong verbal and written communication
  • Problem-solving and prioritization skills

Nice-to-have

  • Associate or Bachelor's degree preferred
  • Experience with highly customized technical solutions
  • Low volume high mix manufacturing environment
  • Emotional intelligence and teamwork attitude
  • Proactive solution development mindset

Key Requirements

  • 4+ years in customer care or service roles
  • Proficiency with ERP systems (SAP preferred)
  • Valid US work authorization required

Work Rights

Must have work authorization for ABB in the US

Tailored Resume

Cover Letter