Front Desk Supervisor

Fairmont Scottsdale Princess

Scottsdale, AZ, United States
On-site
Outstanding guest service
Fairmont hotels & resorts standards
Financial activities adherence
Supervision of the Front Desk to ensure a smooth day-to-day operation, provide training, direction & leadership to the Front Desk staff

Job Summary

  • Supervision of the Front Desk to ensure a smooth day-to-day operation, provide training, direction & leadership to the Front Desk staff.
  • Ensure all staff offers outstanding service to the guests & ensure the front office staff follows Fairmont Hotels & Resorts standards.
  • The hotel features great benefits like PTO, matching retirement, travel discounts and more.

Matching Summary

Supervision of the Front Desk to ensure a smooth day-to-day operation, provide training, direction & leadership to the Front Desk staff.

Skills & Requirements

Must-have

  • Outstanding guest service
  • Fairmont Hotels & Resorts standards
  • Financial activities adherence
  • Promote up sell programs

Nice-to-have

  • Professional engaging and friendly service
  • Guest rapport and relationships
  • Cooperation with other departments
  • Safe running of the hotel

Key Requirements

  • Previous experience is an asset
  • Excellent team leading skills
  • Fluent and confident in English
  • Degree or diploma in Hospitality/Tourism

Work Rights

Not specified

Tailored Resume

Cover Letter