10183-retail Customer Service Specialist

DICK'S Sporting Goods

Baltimore, MD, US
Base: $13.00 - $20.00 ph; bonus/equity: not specif...
Excellent customer experience delivery
Front-end operations and register coverage
Ability to lift 15 to 35 lbs items
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • Team members must uphold company merchandising standards and assist managers with department scheduling and workflow direction.
  • The role requires the ability to stand, bend, stoop, reach, push, pull, and lift items weighing between 15 to 35 lbs occasionally.

Matching Summary

The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.

Salary

Base: $13.00 - $20.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations and register coverage
  • Ability to lift 15 to 35 lbs items
  • Standing or walking for up to 4 hours
  • Adherence to safety and loss prevention policies

Nice-to-have

  • Prior retail sales or cashier experience
  • Inclusive and diverse workforce mindset
  • Proactive approach to understanding customer needs
  • Training new teammates on company programs
  • Collaborative and action-oriented traits

Key Requirements

  • Prior retail sales experience preferred
  • Ability to perform repetitive motions for short periods
  • Satisfactory background check required

Work Rights

Not specified

Tailored Resume

Cover Letter