Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Technology equipment and software support
Troubleshoot data and network issues
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users
Job Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including tuition waivers and retirement contributions.
This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
Matching Summary
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
Salary
Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Help Desk ticketing system
technology equipment and software support
troubleshoot data and network issues
end user training
Nice-to-have
customer service experience
systems administration experience
endpoint management
server management knowledge
Key Requirements
Bachelor's degree in computer science or related field
At least one year of computer support experience
At least five years of computer support experience