Administration Scheduling Officer

Crewspark

Welshpool, WA, Australia
Allocate, dispatch, and redistribute work
Provide assistance with inbound calls
Manage work to pre-determined kpis
You will be responsible for performing administrative duties to support TechSafe’s contracts which includes duties dedicated to our renewable energies sector

Job Summary

  • You will be responsible for performing administrative duties to support TechSafe’s contracts which includes duties dedicated to our renewable energies sector.
  • This opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement.
  • Service Stream and TechSafe are forever changing, growing and adapting to ensure we remain a leading services provider within the Utilities and Telecommunications industries - providing new challenges and development opportunities for our teams.

Matching Summary

You will be responsible for performing administrative duties to support TechSafe’s contracts which includes duties dedicated to our renewable energies sector.

Skills & Requirements

Must-have

  • Allocate, dispatch, and redistribute work
  • Provide assistance with inbound calls
  • Manage work to pre-determined KPIs
  • Liaise and support field resources
  • Deliver excellent customer service
  • Perform billing and invoicing administration

Nice-to-have

  • Outcome-driven individual
  • Effective stakeholder engagement
  • Positive, proactive, and professional approach
  • Willingness to own the job

Key Requirements

  • Great customer service
  • High attention to detail
  • Sound written and verbal communications skills
  • Ability to work autonomously and collaboratively
  • Excellent organisational and time management skills
  • Competencies in MS Office products
  • Ability to work discretely with sensitive information
  • Experience in an office environment
  • Experience with allocation and scheduling

Work Rights

Not specified

Tailored Resume

Cover Letter