Senior Executive, Customer Service Operations

BRACELL BAHIA SPECIALTY CELLULOSE S A

Manage overall order process flow
Monitor vessel activities for bulk shipment
Coordinate internal and external stakeholders
The role involves managing the overall order process flow to ensure timely fulfillment of shipping orders

Job Summary

  • The role involves managing the overall order process flow to ensure timely fulfillment of shipping orders.
  • Candidates will be responsible for monitoring vessel activities and coordinating with stakeholders to ensure efficient payments and collections.
  • The position requires conducting risk assessments on customer credit worthiness to minimize bad debt risks.

Matching Summary

The role involves managing the overall order process flow to ensure timely fulfillment of shipping orders.

Skills & Requirements

Must-have

  • Manage overall order process flow
  • Monitor vessel activities for bulk shipment
  • Coordinate internal and external stakeholders
  • Conduct risk assessments on customer credit
  • Generate delivery and shipping documentation

Nice-to-have

  • Process re-engineering initiatives
  • Conflict resolution skills
  • Efficiency improvement mindset

Key Requirements

  • Experience in order processing and shipping documentation
  • Knowledge of vessel arrival monitoring for bulk shipments
  • Ability to liaise with transport companies and departments

Work Rights

Not specified

Tailored Resume

Cover Letter