Spanish/english (bilingual) - Telephone Banker Associate - Inbound Call Center 1st And 2nd Shift
Bank of America (GHR)
Fort Worth, USA
Onsite
Spanish and english fluency required
Inbound call center
Credit and short term lending
Assist clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals
Job Summary
Assist clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals.
Build, deepen, and retain relationships, manage risk, and create a positive client experience.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility.
Matching Summary
Assist clients through incoming calls with needs for credit and short term lending while identifying additional opportunities to help achieve financial goals.
Skills & Requirements
Must-have
Spanish and English fluency required
Inbound call center
Credit and short term lending
Client relationship management
Risk management
Nice-to-have
Client experience branding
Customer and client focus
Retail or hospitality experience
Telephone sales experience
Passion, commitment, and drive
Key Requirements
Fluent in Spanish and English
High School Diploma / GED / Secondary School or equivalent