Base: $50,000-75,000; bonus/equity: not specified;...
Customer resolution
Customer satisfaction agents
Crm and erp systems
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process
Job Summary
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
This position will be responsible for reaching and maintaining exceptional Customer Resolution and managing the activities of Driveway Customer Satisfaction Agents.
We Offer Best-in-Class Industry Benefits including Competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
Salary
Base: $50,000-75,000; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits
Skills & Requirements
Must-have
Customer Resolution
Customer Satisfaction Agents
CRM and ERP systems
Performance Management
Process Optimization
Nice-to-have
Sense of urgency
Thrives on a team
Positive attitude
Adapt to change
Key Requirements
3-5+ years of Customer Service Leadership
High School diploma or Equivalent
Exceptional written and verbal communication skills