Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all
Job Summary
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all.
The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues.
This is a client-facing role, and you will be working with your clients regularly both in person and virtually.
Matching Summary
Mark43's mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all.
Skills & Requirements
Must-have
client-facing role
customer success
product adoption
user satisfaction
change management
product feedback
Nice-to-have
trusted advisor
advocate for customer needs
demonstrate mastery of workflows
Key Requirements
Must reside in California
Authorized to work for any employer in the country