Motion Automation Intelligence- Customer Service Representative Ii

GENUINE PARTS COMPANY

Oldsmar, FL, United States
Customer order placement
Negotiating sale and purchase price
Building customer relationships
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • This role involves influencing gross profit through negotiating sale and purchase prices, and adjusting non-contract pricing to meet customer demands while maximizing profit.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale and purchase price
  • building customer relationships
  • inventory level maintenance
  • expediting backorders
  • product sourcing
  • cost effective shipping determination

Nice-to-have

  • guidance to less experienced staff
  • handling challenging inquiries
  • driving process improvements

Key Requirements

  • 3-5 years related experience
  • High school diploma or GED
  • Excellent communication skills
  • Ability to multi-task
  • Time management skills
  • Strong computer skills
  • Strong negotiation skills
  • Basic product knowledge
  • Reliability, organization, attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter