Senior Experience Researcher

Commonwealth Bank

Sydney, AU
On-site
Lead complex research and experimentation
Shape product, service and experience decisions
Drive digital innovation
You will lead complex research and experimentation initiatives that shape product, service and experience decisions

Job Summary

  • You will lead complex research and experimentation initiatives that shape product, service and experience decisions.
  • You will partner closely with product and design leaders to define what we should build, why it matters, and how we know it’s working.
  • You will be responsible for helping drive CommBank's experimentation maturity and continuous discovery capability.

Matching Summary

You will lead complex research and experimentation initiatives that shape product, service and experience decisions.

Skills & Requirements

Must-have

  • Lead complex research and experimentation
  • Shape product, service and experience decisions
  • Drive digital innovation
  • Embed research into continuous discovery
  • Partner with product and design leaders

Nice-to-have

  • Human-centred experiences
  • Evidence-led approaches
  • Compelling storytelling
  • Continuous discovery capability

Key Requirements

  • Proven experience designing and running digital experiments
  • Strong qualitative UX research skills
  • Demonstrated capability to embed experimentation practices
  • Comfortable influencing stakeholders
  • Solid understanding of risk, privacy, ethics

Work Rights

Not specified

Tailored Resume

Cover Letter