This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, and Sales to provide solutions that fulfill our customers’ needs with speed, accuracy, and exceptional communication
Job Summary
This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, and Sales to provide solutions that fulfill our customers’ needs with speed, accuracy, and exceptional communication.
The primary purpose of this job is to act as the site-based customer champion and develop the unconstrained unit forecast for the S&OP process.
Provides leadership to Customer Operations Team members including guidance, prioritization, training and support for daily activities.
Matching Summary
This position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, and Sales to provide solutions that fulfill our customers’ needs with speed, accuracy, and exceptional communication.
Skills & Requirements
Must-have
Customer advocacy and voice
Customer relationship management
Order entry and fulfillment
Forecasting and S&OP process
Cross-functional collaboration
Nice-to-have
Customer success enhancement
Long-term customer relationships
Process improvement identification
Team guidance and prioritization
Key Requirements
Bachelor’s degree in business or related field
7+ years experience in medical device or related field