Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Little Rock, Arkansas, US
Commensurate with education + experience; not spec...
Customer service skills
Healthcare experience
Insurance verification
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary

Job Summary

  • The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.
  • UAMS offers amazing benefits and perks including Health: Medical, Dental and Vision plans, Holiday, Vacation and Sick Leave, Education discount for staff and dependents, and Retirement matching.
  • This position requires assisting in denials of coordination of benefits issues, collecting patient intake documents, answering inbound/outbound calls, and verifying insurance information.

Matching Summary

The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately and the secondary follows the primary.

Salary

Commensurate with education and experience; Not specified; Not specified

Skills & Requirements

Must-have

  • customer service skills
  • healthcare experience
  • insurance verification
  • patient demographics collection
  • call center environment

Nice-to-have

  • service recovery skills
  • positive working relationships
  • conflict resolution
  • patient and family centered care

Key Requirements

  • High School, GED or formal educational equivalent
  • 2 years customer service
  • 2 years healthcare experience
  • Ability to follow oral instruction, read, and write
  • Computer/basic keyboard skills
  • Telephone etiquette skills
  • General knowledge of office machines

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter