Technical Support Engineer - Spanish Or Italian Speaking
Salesforce
Dublin, Ireland
Not specified
Fluent in spanish or italian
Sql query writing and execution
Html, css, and javascript analysis
Salesforce is seeking a Spanish or Italian-speaking Technical Support Engineer to join their Cloud Success Group in Dublin, Ireland. The ideal candidate will have a strong technical background in troubleshooting software issues, excellent communication skills, and a customer-focused mindset
Job Summary
This role serves as a pivotal member of the Cloud Success Group, investigating complex support issues for Salesforce Marketing Cloud clients.
Candidates must utilize their technical acumen to read and analyze customer code including HTML, CSS, JavaScript, and SQL to pinpoint root causes.
The position requires exceptional communication skills to articulate complex technical findings clearly to both technical and non-technical audiences.
Matching Summary
Match Score: 85
Salesforce is seeking a Spanish or Italian-speaking Technical Support Engineer to join their Cloud Success Group in Dublin, Ireland. The ideal candidate will have a strong technical background in troubleshooting software issues, excellent communication skills, and a customer-focused mindset.
Skills & Requirements
Must-have
Fluent in Spanish or Italian
SQL query writing and execution
HTML, CSS, and JavaScript analysis
REST/SOAP API familiarity
Enterprise software troubleshooting
Nice-to-have
Salesforce Marketing Cloud experience
AMPScript or SSJS scripting knowledge
Salesforce certification preferred
Adobe Campaign or Braze experience
Key Requirements
Full fluency in Spanish or Italian required
Proven ability to write intermediate-level SQL queries