Emergency Communications Operator (eco)

Bernalillo County Detention Center

Albuquerque, NM, United States
Probationary hourly rate $26.08; union hourly rate...
On-site
Receive and respond to emergency calls
Dispatch fire and ems units
Provide pre-arrival instructions
The Bernalillo County Detention Center is seeking an Emergency Communications Operator (ECO) to handle emergency and non-emergency calls, dispatch services, and provide critical information to emergency responders. The position requires strong communication skills and the ability to work various shifts, including holidays and overtime, within a supportive work environment that prioritizes employee well-being

Job Summary

  • Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses.
  • Emergency Communications Operator (ECO) (U) will answer emergency (9-1-1) and non-emergency calls, dispatch, fire, rescue, support service units and provide emergency medical and fire pre-arrival instructions.
  • The County offers many benefits such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

Matching Summary

Match Score: 85

The Bernalillo County Detention Center is seeking an Emergency Communications Operator (ECO) to handle emergency and non-emergency calls, dispatch services, and provide critical information to emergency responders. The position requires strong communication skills and the ability to work various shifts, including holidays and overtime, within a supportive work environment that prioritizes employee well-being.

Salary

Probationary Hourly Rate $26.08; Union Hourly Rate $26.62; Benefits: generous leave accruals, career development, remote & flex-work options, longevity pay, education assistance, health benefits, retirement

Skills & Requirements

Must-have

  • receive and respond to emergency calls
  • dispatch fire and EMS units
  • provide pre-arrival instructions
  • access and provide database information
  • work various shifts and overtime

Nice-to-have

  • team up with each other
  • strong focus on work-life balance
  • culture of flexibility, learning, and belonging

Key Requirements

  • High School Diploma or GED
  • two (2) years of related experience
  • successfully complete background investigation
  • no felony conviction
  • no DWI conviction within past three (3) years
  • complete ECO Training Program within one year
  • obtain NM State Telecommunicator certification within one year

Work Rights

Not specified

Tailored Resume

Cover Letter