Field Service Engineer

Aristocrat Technologies Australia Pty Ltd

Graz, Austria
Fully remote
Customer satisfaction
Slot machine technical service
Digital electronics understanding
This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products

Job Summary

  • This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.
  • Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

This position is responsible for customer satisfaction while performing installation, support, and ongoing technical service in the field for various types of slot machines and related products.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Slot machine technical service
  • Digital Electronics understanding
  • Networking technologies familiarity
  • Problem resolution skills
  • Travel on short notice

Nice-to-have

  • Collaborate with management
  • Build customer advocacy
  • Self-motivated and self-disciplined
  • Maintain confidentiality
  • Follow safety rules

Key Requirements

  • Electronics qualifications preferred
  • Industry related experience preferred
  • Successfully completed professional training
  • Microsoft Office Suite understanding
  • Gaming licenses required
  • Valid passport and driver’s license

Work Rights

Authorized to work in Austria

Tailored Resume

Cover Letter