Customer Experience Executive

CORE COLLECTIVE PTE. LTD.

Singapore, Singapore
Not specified
2 years of relevant customer service experience
Front desk duties and shift work
Ability to resolve disputes timely
Core Collective Pte. Ltd. is seeking a Customer Experience Executive to enhance customer service for residents and members at their fitness and wellness centers in Singapore. The ideal candidate should have at least two years of customer service experience, preferably in hospitality, and possess a passion for delivering exceptional client experiences

Job Summary

  • The role serves as the familiar face and knowledge center for residents and members, ensuring accurate information and support.
  • Responsibilities include managing front desk duties, resolving disputes, touring facilities, and maintaining excellent facility conditions according to SOPs.
  • The company aims to transform into leading global fitness hubs by fostering collaboration among health and wellness professionals.

Matching Summary

Match Score: 85

Core Collective Pte. Ltd. is seeking a Customer Experience Executive to enhance customer service for residents and members at their fitness and wellness centers in Singapore. The ideal candidate should have at least two years of customer service experience, preferably in hospitality, and possess a passion for delivering exceptional client experiences.

Skills & Requirements

Must-have

  • 2 years of relevant customer service experience
  • Front desk duties and shift work
  • Ability to resolve disputes timely
  • Follow through of SOPs at all times
  • Willing to work weekends and public holidays

Nice-to-have

  • Hospitality background preferred
  • Passionate about excellent service
  • Driven to succeed and problem-solve
  • Ability to build positive relationships
  • Experience closing walk-in leads

Key Requirements

  • 2 years of relevant Customer Service experience
  • Availability to work weekends and public holidays

Work Rights

Not specified

Tailored Resume

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