Customer Success Manager

TransUnion

Hybrid (minimum of two days onsite)
5 years experience in client facing role
Strong presentation skills in english
Excellent people management skills
TransUnion is seeking a Customer Success Manager to join their Member Engagement and Support team, focusing on delivering excellent customer service and ensuring client satisfaction in a hybrid work environment. The ideal candidate should have at least five years of experience in a client-facing role, particularly within the banking or financial industry

Job Summary

  • TransUnion fosters an environment for professional development and ownership of careers.
  • The role focuses on providing excellent customer support and ensuring client satisfaction.
  • You will collaborate with other departments to ensure a seamless member experience.

Matching Summary

Match Score: 85

TransUnion is seeking a Customer Success Manager to join their Member Engagement and Support team, focusing on delivering excellent customer service and ensuring client satisfaction in a hybrid work environment. The ideal candidate should have at least five years of experience in a client-facing role, particularly within the banking or financial industry.

Skills & Requirements

Must-have

  • 5 years experience in client facing role
  • strong presentation skills in English
  • excellent people management skills

Nice-to-have

  • passion for providing excellent service
  • ability to identify trends for improvement
  • collaborative mindset

Key Requirements

  • university graduate in any discipline
  • good understanding of banking/financial industry
  • experience in engaging with members

Work Rights

Not specified

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