It Support Engineer (m/w/d)

Chanel (Australia) Pty Ltd

Hamburg, Germany
Fully remote
It asset management
It support
Hardware & software management
Manage and continuously optimize all IT equipment (hardware & software), including maintaining the asset database and implementing effective lifecycle management

Job Summary

  • Manage and continuously optimize all IT equipment (hardware & software), including maintaining the asset database and implementing effective lifecycle management.
  • Provide 1st and 2nd level support for end-users onsite and remotely, including installation and maintenance of clients, mobile devices, and peripherals.
  • Enjoy team cohesion, an inspiring corporate culture, a central office in Hamburg's HafenCity, and opportunities for long-term development in an international company.

Matching Summary

Manage and continuously optimize all IT equipment (hardware & software), including maintaining the asset database and implementing effective lifecycle management.

Skills & Requirements

Must-have

  • IT Asset Management
  • IT Support
  • Hardware & Software Management
  • License Management
  • User Account Management
  • Information Security Policies

Nice-to-have

  • Innovative IT Solutions
  • Excellent Service
  • Team Spirit
  • Proactive Challenge Approach
  • Inclusive Culture

Key Requirements

  • Completed IT education or comparable qualification
  • Several years of experience in IT Asset Management/Support
  • Proficient in Windows and macOS
  • Experience with Microsoft 365 and ticketing systems
  • Structured, independent, and service-oriented work style
  • Very good German and good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter