Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
$43,923 - $46,000; bonus/equity: not specified; be...
Fully remote
Help desk ticketing system
Troubleshooting technical issues
Customer service skills
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software.
  • This position ensures IT support services to end users in support of institutional technology operation.
  • The University of Arkansas offers a vibrant work environment and a benefits package that promotes work-life balance.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software.

Salary

$43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Health, dental, life insurance, tuition waivers

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • Troubleshooting technical issues
  • Customer service skills

Nice-to-have

  • Experience in Systems Administration
  • Knowledge of hardware lifecycles
  • Ability to work collaboratively

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of computer support experience
  • Experience with Endpoint Management

Work Rights

Not specified

Tailored Resume

Cover Letter