Base: $25.00 - $27.88 hourly; bonus/equity: not sp...
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1+ years customer service experience
Intermediate computer proficiency
Ability to work weekends and holidays
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Bank of America is seeking a Fraud Client Services Representative to provide support and resolution for client issues related to fraud in an inbound contact center environment. The role requires strong communication skills, attention to detail, and experience in customer service, with an emphasis on delivering a positive client experience.
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Job Summary
This role is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails.
The position requires accuracy, logic, and the ability to toggle between systems while communicating resolutions to deliver a great client experience.
Employees are eligible for industry-leading benefits including paid time off and resources to support sustainable growth.
Matching Summary
Match Score: 75
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Bank of America is seeking a Fraud Client Services Representative to provide support and resolution for client issues related to fraud in an inbound contact center environment. The role requires strong communication skills, attention to detail, and experience in customer service, with an emphasis on delivering a positive client experience.
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Salary
Base: $25.00 - $27.88 hourly; Bonus/Equity: Not specified; Benefits: Industry-leading benefits and paid time off