Senior Engineer

Amex GBT

Bangalore, India
Not specified; not specified; flexible benefits ta...
8 years of experience in okta support space
Okta certification required
3+ years in customer and technical support
Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry.
  • The role requires taking end-to-end ownership of questions and issues including initial troubleshooting identification of root cause and issue resolution.
  • Employees enjoy flexible benefits tailored to each country starting the day they join along with travel perks and access to over 20,000 courses.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and make an impact on the industry.

Salary

Not specified; Not specified; Flexible benefits tailored to country

Skills & Requirements

Must-have

  • 8 years of experience in OKTA Support Space
  • Okta Certification required
  • 3+ years in Customer and technical support
  • Experience supporting Identity Access Management
  • Experience with LDAP SSO SAML or WS-Fed

Nice-to-have

  • Creative thinking beyond industry standard practices
  • Excellent customer service communication skills
  • Ability to work independently with little supervision
  • Strong analytical and organizational abilities
  • Calm composed demeanor in tough situations

Key Requirements

  • 8 years OKTA Support experience
  • Required Okta Certification
  • 3+ years Customer/technical support experience
  • Bangalore India location requirement
  • Availability for 24/7 shift work

Work Rights

Not specified

Tailored Resume

Cover Letter