Customer Service Representative

Umistone

GA, United States
Not specified; not specified; medical, dental, vis...
On-site
Processing order acknowledgements from inception
Resolving product or service problems
Updating account information records
Umistone is seeking a Customer Service Representative to manage the customer ordering process, including order acknowledgments, payments, and general customer inquiries. The role emphasizes strong communication, organizational skills, and a positive attitude while maintaining customer relationships

Job Summary

  • The primary responsibility is to coordinate and manage the customer ordering process including creating acknowledgements and posting payments.
  • Employees must be able to multitask and work in both an office and warehouse environment with occasional lifting up to 25 pounds.
  • The company offers a comprehensive benefits package including medical, dental, vision, and various insurance options.

Matching Summary

Match Score: 85

Umistone is seeking a Customer Service Representative to manage the customer ordering process, including order acknowledgments, payments, and general customer inquiries. The role emphasizes strong communication, organizational skills, and a positive attitude while maintaining customer relationships.

Salary

Not specified; Not specified; Medical, Dental, Vision, Life Insurance, Disability, FSA included

Skills & Requirements

Must-have

  • Processing order acknowledgements from inception
  • Resolving product or service problems
  • Updating account information records
  • Typing speed of 30-35 words per minute
  • Microsoft Office and Outlook proficiency

Nice-to-have

  • Bilingual communication skills preferred
  • Positive attitude and cooperative nature
  • Ability to work in warehouse setting
  • Strong time management and organization
  • Team player with emotional intelligence

Key Requirements

  • High school Diploma or GED required
  • Bilingual status preferable
  • US work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter